Privacy Policy

1. General Information

The protection of your personal data is of particular importance to us. We therefore process your data exclusively based on the legal provisions of:

• European General Data Protection Regulation (GDPR)
• UAE Data Protection Law (Federal Decree-Law No. 45 of 2021)


This privacy policy informs you about the key aspects of data processing within the scope of our website.

 

2. Data Controller

CryptoLogistic Ltd
RAK Digital Assets Oasis,
Post Box #30099, RAKBANK Headquarters,
Government of Ras Al Khaimah, United Arab Emirates
Email: [email protected]
Phone: +971 551156366

 

3. Collection and Processing of Personal Data

We collect, process, and use your personal data only if permitted by law or if you have explicitly consented. This includes in particular:

• Name, address, telephone number, email address (e.g., when contacting us)
• IP address, browser type, operating system (when using our website)
• Payment data (when using our services)
• Communication and usage data (when contacting us or making bookings)

 


4. Purpose of Data Processing

Your data is processed for the following purposes:

• Providing our website and content
• Processing your inquiries
• Fulfilling contractual obligations
• Improving our service offering
• Conducting marketing activities (only with your explicit consent)
• Complying with legal obligations

 


5. Legal Basis

• Art. 6(1)(a) GDPR: Consent
• Art. 6(1)(b) GDPR: Contractual performance
• Art. 6(1)(c) GDPR: Legal obligation
• Art. 6(1)(f) GDPR: Legitimate interest


For the UAE, the UAE Data Protection Law (Federal Decree-Law No. 45 of 2021) also applies.

 

6. Data Disclosure

Your data will not be shared with third parties without your explicit consent, unless required by law or necessary for the performance of a contract.

 

7. Transfer to Third Countries

Data transfer to third countries only takes place if an adequate level of data protection is ensured or if you have explicitly consented.

 

8. Data Retention

Your personal data will be stored only for as long as necessary to fulfill the stated purposes or as required by statutory retention periods.

 

9. Your Rights

You have the following rights:

• Access to your stored data
• Correction of incorrect data
• Deletion of your data (“right to be forgotten”)
• Restriction of processing
• Data portability
• Objection to data processing


In addition, under Articles 13 ff. of the UAE Data Protection Law, you have similar rights in the United Arab Emirates.

 

10. Cookies and Tracking Technologies

Our website uses cookies to provide functionality and enhance user experience. You can object to the use of cookies at any time or deactivate them in your browser settings.

 

11. Data Security

We implement appropriate technical and organizational measures to protect your data against loss, misuse, and unauthorized access.

 

12. E-Commerce & Payment Processing

When you purchase products or services via our website, we collect additional payment information, which is stored exclusively for billing purposes in accordance with legal requirements. External payment providers are subject to their own privacy policies.

 

13. Amendments to this Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be published on our website.

 

14. Contact

If you have any questions or complaints, please contact:

CryptoLogistic Ltd
RAK Digital Assets Oasis,
Post Box #30099, RAKBANK Headquarters,
Government of Ras Al Khaimah, United Arab Emirates
Email: [email protected]
Phone: +971 551156366